Every arrears file worked the same week, the way your policy says.
Nexbuzzer reads your daily ledger export, texts tenants in English and French, sends you payment plans to approve by email, and drafts each N4 with the dates worked out. Nothing waits in aged receivables for someone to get to it.
For portfolios of 1,000+ units. No portal for your team to learn.
The problem isn't knowing who owes. It's working every file, every day.
Days slip before anyone reaches out.
Reminders go out when someone has time. A tenant who would have paid on day three is still owing on day twenty.
One wrong date on an N4 costs weeks.
A termination date a day too early, the wrong service method, or non-rent charges on the notice, and the application starts over.
Plans and promises live in inboxes.
Who agreed to pay what, and when, is scattered across emails and sticky notes. Broken plans are noticed a month late.
Your ledger in. Decisions to you. Work done.
Each morning your property-management system emails the aged-receivables report you already run. From there, the desk works every file on your written policy.
Daily ledger export
Every balance matched to the right tenant, rent separated from other charges, and each case opened, updated or closed.
AutomaticReminders and replies
Short texts from a number in your name, on your policy days, within your contact hours, from templates you approved.
AutomaticYou decide by email
Payment plans, disputes, hardship and accommodation requests come to you with one-click buttons. Texting pauses until you decide.
Your decisionN4, then your paralegal
N4s drafted with every date shown and reviewed before you sign. If rent is still owing, your paralegal gets the evidence packet.
You sign · they fileRespectful, short, and in their language.
Tenants are answered in English or French, based on their preference or how they write back. Anything sensitive goes to a person.
- From your name, on a dedicated local number, with your payment link.
- No threats, ever. Messages never mention eviction, the Board, credit or collections.
- STOP and ARRÊT work instantly. Opt-outs, pauses and former tenants are checked before every send.
- Disputes, hardship and accommodation pause texting and go to your team with a summary.
Example conversation with a fictional tenant.
The termination date depends on how you serve.
Every N4 draft shows its working. When you record how you actually served it, the desk checks the printed date still holds. Pick a method to see the difference.
Rent due Sunday, 1 November
Notice given Friday, 6 November · 7-day notice period
Illustration. Service rules are recorded in your policy and confirmed by your counsel at setup.
You write the policy. The desk follows it to the letter.
Recorded at setup, versioned, and logged against every action. Example settings shown.
After rent is due, in the tenant's language.
Toronto time. No Sundays or statutory holidays.
Proactive texts per tenant. Replies to tenants don't count.
First payment at least 25%. You approve each one.
Rent only, dates shown, reviewed before you sign.
Disputes, hardship, accommodation and legal questions.
Every text, decision, notice and date calculation is stored with who did it and when, ready for your file or your paralegal.
The tenant asked to split $1,640.00 into 3 payments. Proposed under your policy:
| Instalment 1 | $410.00 by Mon 9 Nov |
| Instalment 2 | $615.00 by Mon 30 Nov |
| Instalment 3 | $615.00 by Mon 14 Dec |
Plan approved
Texted to the tenant. They reply YES to accept.
Example email. Amounts are fictional.
No portal. One click.
Plans, N4s, service records and paralegal handoffs come to the inbox your team already uses, with the facts laid out and buttons that do the rest.
- Signed links that expire after 96 hours and work once.
- A confirm step, so email link-scanners can never approve anything on your behalf.
- A reminder the next morning if a decision is past its due time.
An arrears desk. Not a law firm, not a collection agency.
The desk works for you, with your current tenants, on rent owed to you.
✓What the desk does
- Texts current tenants on your behalf about rent owed to you
- Drafts payment plans and N4s for you to approve and sign
- Checks notice dates against your counsel-confirmed rules
- Prepares evidence packets for your licensed representative
✕What it never does
- File at the Landlord and Tenant Board or appear for you
- Give tenants or landlords legal advice
- Contact former tenants or report to credit bureaus
- Take payments or hold tenant funds
Arrears get harder to cure every day a file sits.
Not next month.
Not when someone has time.
On policy day.
Nexbuzzer works every file on your schedule, so the tenants who can pay, pay, and the ones who can't reach your paralegal with a clean file.
Starts from the report you already run.
Schedule your aged-receivables export to email us each morning. Setup takes a call and a test file. Nothing is installed in your system.
Before you book.
See the desk run on your own ledger.
A 30-minute call. Bring a recent aged-receivables export with tenant names removed, and we'll show you what the desk would have done with it this month.
- 01Walk-throughReminders, approvals and an N4 draft, live.
- 02Your policyYour rules mapped to the desk settings.
- 03Pilot scopeBuildings, baseline and pricing for your portfolio.