Tenant late on rent? We follow up the next day.
We text them, set up payment plans, and prepare your province's legal paperwork if they still don't pay. You just click approve.
Every province handles late rent differently: different notices, deadlines and tribunals. The desk follows your province's rules.
Book a demoEvery day you wait, the unpaid rent grows.
Most landlords take weeks to start the legal process. Drag the slider to see what that is costing you.
Slow follow-up costs you in three ways.
Your late-rent person quits. Everything stops.
Most landlords have one person following up on late rent. Replacing them costs $60-70K a year, and nothing moves while you hire.
One wrong date and you start over.
A legal notice with the wrong date or extra fees on it can get thrown out. You lose weeks.
Old unpaid rent stops getting paid.
The share of rent CAPREIT, one of Canada's largest landlords, expects never to collect rose this much in 2025. It blamed slow Ontario processes.
CAPREIT 2025 annual reportYour ledger in. Every file moving. You just approve.
Ledger arrives
Your daily aged-receivables export, emailed to us.
AutomaticTenants texted
In English or French, in your name, on your policy days.
AutomaticYou approve
Plans, disputes and hardship land in your inbox. One click.
Your callLegal step, dates shown
The notice or tribunal file your province requires, ready for you to sign.
You signFirm on follow-up. Respectful in tone.
Short texts in the tenant's language. Anything sensitive goes straight to a person.
- No threats. Never mentions eviction, tribunals or credit.
- STOP and ARRÊT work instantly.
- Disputes and hardship pause texting and go to your team.
Example with a fictional tenant.
The termination date depends on how you serve.
Every notice draft shows its working. Pick a method.
Rent due Sunday, Nov 1
Same desk. Your province's rules.
Each province handles late rent differently. The desk drafts the right paperwork, with the right dates, for where your buildings are.
The tenant asked to split $1,640.00 into 3 payments. This fits your policy:
Plan approved
Texted to the tenant.
Example email. Amounts are fictional.
No new portals. Decisions arrive by email.
Your team clicks approve or reject. The desk does the rest and logs who decided what.
- No access to your property-management system.
- You approve every plan and sign every notice.
- Full audit trail, ready for your paralegal or lawyer.
Before you book.
Anything else, ask us on the call.
Just 15 minutes. We run it on our sample data, so there's nothing to export or prepare.
Ontario, Alberta, British Columbia and Quebec. When we set you up, we load your province's notice rules, deadlines and tribunal. A portfolio across several provinces runs each building under its own province's rules.
No. We work from the aged-receivables report you already run, emailed to us each morning. Nothing is installed.
You do. The desk drafts within your written policy. You approve every plan, and you sign and serve every notice.
No. You, your staff or your paralegal or lawyer file, with a complete evidence packet from the desk.
No. We text current tenants only, in your name, about rent owed to you. We never take payments or contact former tenants.
It depends on portfolio size. We'll give you a number on the call, usually well under the cost of an arrears hire.
15 minutes. Just your work email.
We'll email you two times to pick from.
- No PMS access
- Nothing to install
- You approve everything