Tenant late on rent? We follow up the next day.
We text them, set up payment plans, and prepare the legal notice if they still don't pay. You just click approve.
Ontario changed the rules. A late-rent notice now takes 7 days, not 14, and the rental board rejects old forms from Nov 30. Is your team ready?
Book a demoEvery day you wait, the unpaid rent grows.
Send the notice on day 2 and you can go to the rental board on day 10. Most landlords wait weeks. Drag the slider to see what that is costing you.
more unpaid rent piles up every month before you can go to the board, across 15 tenants. $216,648 a year.
Example only. Uses average Toronto 2-bedroom rent ($2,034 a month, CMHC Oct 2025) with the tenant paying nothing, and the 7-day notice for notices given from Sept 21, 2026. Much of this can still be collected later, but the older it gets, the harder that is.
Slow follow-up costs you in three ways.
Your late-rent person quits. Everything stops.
Most landlords have one person following up on late rent. Replacing them costs $60-70K a year, and nothing moves while you hire.
One wrong date and you start over.
A legal notice with the wrong date or extra fees on it can get thrown out. You lose weeks.
Old unpaid rent stops getting paid.
The share of rent CAPREIT, a big Ontario landlord, expects never to collect rose this much in 2025. It blamed slow Ontario processes.
CAPREIT 2025 annual reportYour ledger in. Every file moving. You just approve.
Ledger arrives
Your daily aged-receivables export, emailed to us.
AutomaticTenants texted
In English or French, in your name, on your policy days.
AutomaticYou approve
Plans, disputes and hardship land in your inbox. One click.
Your callN4, dates shown
You sign and serve. Your paralegal gets the evidence packet.
You signFirm on follow-up. Respectful in tone.
Short texts in the tenant's language. Anything sensitive goes straight to a person.
- No threats. Never mentions eviction, the Board or credit.
- STOP and ARRÊT work instantly.
- Disputes and hardship pause texting and go to your team.
Example with a fictional tenant.
The termination date depends on how you serve.
Every N4 draft shows its working. Pick a method.
Rent due Sunday, Nov 1
N4 given Friday, Nov 6. 7-day notice.
Illustration. Your service rules are confirmed with your counsel at setup.
The tenant asked to split $1,640.00 into 3 payments. This fits your policy:
Plan approved
Texted to the tenant.
Example email. Amounts are fictional.
No new portals. Decisions arrive by email.
Your team clicks approve or reject. The desk does the rest and logs who decided what.
- No access to your property-management system.
- You approve every plan and sign every N4.
- Full audit trail, ready for your paralegal.
Before you book.
Anything else, ask us on the call.
Just 15 minutes. We run it on our sample data, so there's nothing to export or prepare.
No. We work from the aged-receivables report you already run, emailed to us each morning. Nothing is installed.
You do. The desk drafts within your written policy. You approve every plan, and you sign and serve every N4.
No. Your own paralegal or lawyer files, with a complete evidence packet from the desk.
No. We text current tenants only, in your name, about rent owed to you. We never take payments or contact former tenants.
It depends on portfolio size. We'll give you a number on the call, usually well under the cost of an arrears hire.
15 minutes. Just your work email.
We'll email you two times to pick from.
- No PMS access
- Nothing to install
- You approve everything